Welcome to Pros Onsite Locksmith. By using our services or visiting our website (www.prosonlocksmith.com), you agree to the following Terms of Service. Please read them carefully.
1. Services Provided
Pros Onsite Locksmith offers professional locksmith services, including but not limited to:
- Automotive key replacements, lockouts, and programming.
- Residential and commercial lock installation, repair, and rekeying.
- Emergency locksmith services.
2. Service Appointments
- Appointments are scheduled on a first-come, first-served basis.
- We strive to arrive at the scheduled time but delays may occur due to traffic or emergencies.
- Cancellations or rescheduling must be made at least 2 hours prior to the appointment time.
3. Payments
- All payments are due at the time of service completion.
- Accepted payment methods: cash, credit/debit cards, and digital payments.
- Late or unpaid invoices are subject to additional fees.
4. Refund Policy
- Services are non-refundable once completed unless there is a proven fault on our part.
- For defective products, refunds or replacements will be provided within 14 days of purchase (see Refund Policy for details).
5. Warranty
- We provide a 30-day warranty for any work performed. This warranty does not cover damage caused by misuse, negligence, or third-party tampering.
6. User Conduct
- Clients agree to provide accurate information during service requests.
- Clients must ensure safe working conditions for our technicians at the service location.
7. Limitation of Liability
- Pros Onsite Locksmith is not liable for damages resulting from misuse of keys or locks, pre-existing lock issues, or delays due to unforeseen circumstances.
- Liability is limited to the total cost of the service provided.
8. Privacy
We respect your privacy. Personal data collected during service requests will not be shared with third parties unless required by law.
9. Changes to Terms
We reserve the right to update these Terms of Service at any time. Continued use of our services indicates acceptance of the revised terms.
10. Terms of Service for SMS Messages
As part of our SMS communications, you may receive the following types of messages:
- Customers and Guests:
- Updates about service appointments and technician arrival times.
- Notifications related to order completions or follow-up communications.
- Job Applicants:
- Information about application statuses or onboarding processes (if applicable).
Standard Messaging Disclosures
- Message Frequency: Messaging frequency may vary based on the nature of the communication.
- Message and Data Rates: Standard message and data rates may apply depending on your carrier.
- Opt-Out Option: You can opt out of SMS communications at any time by texting “STOP.”
- Help Option: For assistance, text “HELP” or visit our website at https://prosonlocksmith.com.
Contact Us
If you have any questions regarding these terms, please contact us:
📞 Phone: (813) 565-2230
🌐 Website: www.prosonlocksmith.com
📧 Email: info@prosonlocksmith.com
Thank you for choosing Pros Onsite Locksmith – Your trusted locksmith service!
